Shipping Times:

Silver 925 Pre-Order : 12 - 18 days

National: 3 - 4 business days

International: 5 - 11 business days

Note: Shipments outside Indonesia may have additional fees and taxes, which are the buyer’s responsibility.

Questions? Contact us!

If you’re not completely satisfied with your purchase, you can return your item(s) within 3 business days of arrival.

To make a return:

1. Return the items within 3 business days from the receipt date.

2. Ensure the items are unused and complete.

3. Initial shipping costs are non-refundable.

If the issue is our mistake, we will cover the return shipping costs in full.

To keep your XOVID20 pieces in top condition:

Store with Care: Keep jewelry in a cool, dry place away from sunlight to prevent fading and damage.

Use Individual Storage: Use anti-tarnish bags, dedicated compartments, or soft-lined boxes to avoid scratches and tarnishing.

Handle Delicate Pieces: For items with delicate chains or intricate designs, hang them or lay them flat to maintain their shape and prevent tangling.

Daily Care: After wearing, gently wipe pieces with a soft, lint-free cloth to remove oils and residues.

Remove Before Activities: Take off jewelry before swimming, bathing, or any activity involving chemicals like chlorine, perfumes, hair sprays, and cosmetics.

Prevent Damage: Avoiding contact with these substances helps maintain the original luster and prevents damage to both metal surfaces and gemstones.